Ditch the dull. Step into amazing.

[Find your way]

If you work in employment services,
we know you.

Our training programs have been developed specifically for the employment services industry, using dynamic and innovative approaches that boost communication, build the culture and improve work processes the way you want it.

We’ve created a dedicated online learning platform, specifically for anyone working in employment services. If you want to get immediate access to our very best soft skills training and be supported by an incredible community of way finders and Bounce Coaches
– become a member of the Way Finders Academy today!

Bounce Job Coach Certification

A coaching certification specifically designed employment consultants

Bounce has created the Bounce Job Coach Certification for frontline staff working in employment services as a way of boosting client engagement and increasing sustainable employment placements. This fully customised, certified training program gives consultants and case managers all the coaching skills they need to motivate their clients to realise their potential, help them discover their purpose and support them to move into work faster and more effectively than ever before.

Here’s a snapshot of the type of training programs we can deliver to your organisation.
We can deliver online or face-to-face, however you want, wherever you want!

Reverse Marketing

Learn the best techniques for happy and long lasting outcomes through solid communication and planning

Job Seeker Engagement

Build rapport, influence and trust to develop your client relationships into something incredible

Customer Service

Gain a better understanding of who your customer is, what drives them and how to become the gold star provider

Building Employer Engagement

Grow your pool of potential employers and effectively connect and support your network to ensure it stays fresh and plentiful

Post Placement Support

Achieve sustainable placements, maximise outcome fees, and build performance ratings

Stress and Resilience

Get your stress levels under control and build resilience against everyday aggravations

Emotional Intelligence in the Workplace

Explore what it means to be emotionally intelligent and how to hone your skills, turning it into a fine art

Time Management

Manage your time and make quick decisions on what’s important and what’s not, to get the most out of your day

Managing Challenging Behaviours

Understand and deal with the challenges of a modern-day client centred Employment Service Framework

Become an Effective Mentor

Get skills to understand the role of a mentor and tools to enhance engagement with your clients

Finding Purpose

Delve into your values, how they align with your role and how they can positively impact both your work and personal life

Private Coaching

Gain personal and professional insights through one-on-one coaching with a Bounce Coach

Need leadership training?
We’ve got you covered!

Offering an exceptional array of training programs, we can take your business from good to great and strengthen those foundations so you can grow with stellar leadership, confident customer engagement, insightful communication and positive workplace cultures.

Managing Vs Leading

Learn the difference between leading and managing to motivate and guide your consultants

Strength Profiling

We introduce strengths to your team which includes an online assessment and a debrief session to help interpret the results.

Improving Team Productivity

Learn how your team works and what each person does best to create unique and productive workplace strategies

Leading through Change

Become the leader that embraces change and creates team investment, turning resistance into excitement

Presenting with Passion

Develop loyal customers, strong partnerships and positive influence by learning the three key points of presenting with passion

Confidence Building

Assess your current confidence levels, learn strategies to create confidence, build on strengths, and become more self-assured

Strategic Planning

Get a clear plan for the future and create goals that make sure you and your team get there – fast!

Influential Leadership

Delve into the deeper side of communication, looking at strategies to develop highly functional and productive teams.

Just some of the people we work with

Join our global community of Way Finders

After 15 years of working with the employment services sector, we realised how important a support network is for people working in the industry. That’s why we have created The Way Finders Network.

Basically, if you want it, we can do it.

We deliver content in a whole host of ways; face to face, webinars, recordings, conference calls, phone calls, interactive online programs and any other way you can think of, not to mention our licencing and train the trainer models. The control is in your hands.

Face to Face

We come directly to you for any of your coaching, mentoring or training needs


We’re not talking death by PowerPoint; our presentations are interactive, beautiful and effective

Licensing Models

You want it, you’ve got it! License our Bounce programs and put the power back into your hands.

Interested in training for Employment Services?

We take the traditional training format and turn it on its head, making fresh, experiential programs that work smarter, not harder.

Dynamic training
in the palm of your hand.

Waiting on third party programs, agreements, and adhering to the time constraints of others just isn’t the way to get things done anymore.

With tried and tested program licensing packages, Bounce puts the power back in your hands and gives you everything you need to stand out from the rest – and when we say everything, we mean everything!

Cognitive Behavioural Therapy (CBT)

Changing unhelpful behaviours and developing personal coping strategies to solve current problems.

Emotional Intelligence

The ability to identify and manage one's own emotions, as well as the emotions of others.

Positive Psychology

The scientific study of human flourishing and wellbeing and an applied approach to optimal functioning.

Behavioural Nudging

The dynamics between your mind, your language, and how their interplay affects our body and behaviour.