EQ stands for Emotional Quotient, otherwise known as Emotional Intelligence, and is a measure of a person’s adequacy in areas such as self-awareness, empathy, and dealing sensitively with other people. In business, EQ is vital to build strong working relationships and develop connections with other people.
Whether you’re a manager, staff member or job seeker, emotional intelligence is something you should always strive to develop if you want to have good personal and professional relationships.
So, to help you out, here are 10 emotional intelligence tips to get you through your day!
Become Emotionally Literate. Label your feelings, rather than labelling people or situations. “I feel impatient.” vs. “This is ridiculous.” I feel hurt and bitter.” vs “You are an insensitive jerk.” “I feel afraid.” vs “You are driving like an idiot.”
Distinguish between thoughts and feelings. Thoughts: I feel like… & I feel as if… & I feel that feeling… vs Feelings: I feel (feeling word).
Take responsibility for your feelings. “I feel jealous.” vs “You are making me jealous.”
Use your feelings to help make decisions. “How will I feel if I do this?” “How will I feel if I don’t?”
Show respect for other people’s feelings. Ask: “How will you feel if I do this?” “How will you feel if I don’t?”
Feel energised, not angry. Use what others call “anger” to help feel energised to take productive action.
Validate other people’s feelings. Show empathy, understanding, and acceptance of other people’s feelings.
Practice getting a positive value from emotions. Ask yourself: “How do I feel?” and “What would help me feel better?” Ask others “How do you feel?” and “What would help you feel better?”
Don’t advise, command, control, criticise, judge or lecture others. Instead, try to listen with empathy and non-judgment.
Avoid people who put you down. While this is not always possible, at least try to spend less time with them, or try not to let them have psychological power over you.