Job Seeker Wellbeing – The Key to Positive Employment Outcomes

Job Seeker Wellbeing – The Key to Positive Employment Outcomes

We’ve been closely reviewing the outcomes of the Department of Education, Skills and Employment Soft Skills Trial report released in April 2022, and most pleasingly, it’s validated the incredible work we do here at Bounce.   

The outcomes from the “Utilising soft skills to enhance the work readiness of job seekers” trial highlighted the importance of preparing job seekers’ psychological work readiness to get them more job-ready.  

 The report identifies:  

Job seekers with more complex barriers to employment (and further education), will often require a significant change in personal circumstances and a conducive external economic environment to find work.  

 Time spent unsuccessfully looking for work can also erode individuals’ confidence and reduce their motivation to search for work, compounding the existing barriers to employment. Long-term joblessness can therefore have scarring effects, resulting in a greater chance of future periods of unemployment, lower lifetime earnings and poorer physical and mental health.     

Research has shown that for job seekers to succeed in finding and keeping work, employment preparation and training interventions must incorporate more than practical job search skills – they must support psychological wellbeing and include resilience, self-efficacy, and confidence.   

According to the AtWork Australia Job Seeker Wellbeing Index, one in five job seekers is struggling with their wellbeing, meaning that about 60,000 Australians face real challenges and need additional support. 

Several behavioural skills have been identified as potential barriers to securing employment. If job seekers are not equipped with these skills, they may find it challenging to find meaningful and sustainable employment. These skills include: 

Motivation

Health awareness

Behavioural attitude

Resilience & coping skills

Self-efficacy

Confidence

So if job seekers’ wellbeing is low, and they don’t have the right skills to overcome the barriers they face, how do we expect them to find a job and keep it?   

The skills job seekers really need   

More traditional forms of soft skills include communication, teamwork, and problem-solving, which are important once a person is employed. But before a person can achieve the goal of meaningful and sustainable employment, they need to be psychologically prepared.   

Psychological work readiness indicators are a category of soft skills that include confidence, self-esteem, resilience, self-efficacy and life satisfaction. When job seekers are able to build and develop these specific psychological work readiness skills, they are better prepared to find work.    

The trial results showed that the Bounce Program improves the psychological work-readiness of job seekers, with the most significant gains in confidence, resilience and satisfaction with life. 

Bounce Program internal data re-enforces these finding with results demonstrating positive improvement in participants overall wellbeing. The results show: 

If you’re not using the Bounce Program with your clients, now is the time to book a demonstration of our online program or call to discuss our licence options and train-the-trainer program. 

Engaging job seekers through Workforce Australia

Engaging job seekers through Workforce Australia

Delivering enhanced services as part of the new Workforce Australia initiative will involve getting to know your clients on a deeper level and engaging with them on their journey to work through a wellbeing-based approach.   

The new Points Based Active System (PBAS) is a framework that job seekers need to engage with, and participation in activities is critical to meeting the mutual obligation requirements. PBAS provides clients utilising Workforce Australia services, with greater ownership of their pathway to employment and promotes personal responsibility. 

According to the Department of Education, Skills and Employment, the PBAS will:

  • Focus on engagement and positive activation, specifically what job seekers are engaging in or what they need to do to gain employment.
  • Encourage job seekers to connect to learning and training opportunities to build their skills and access support services to overcome employment barriers.
  • Shift how providers will engage with job seekers.
  • Utilise a Job Plan to maintain job seeker engagements and activation.  

 

Better servicing through Workforce Australia 

Clients serviced through Workforce Australia require a higher level of support to assist them in finding meaningful and sustainable work. Research has shown that for job seekers to succeed in finding and keeping work, employment preparation and training interventions must incorporate more than practical job search skills – they must support psychological wellbeing and include resilience, self-efficacy, and confidence.   

Through Workforce Australia, clients will be able to access a wide range of training and work readiness activities to meet the points targets required in their Job Plan. But before clients can go into further training or employment, you need to build trust and connection with them.  

So what do providers need to do to engage clients in Workforce Australia successfully? The following strategies are critical for positive engagement:  

1. Identify their values – what’s important to them 

Before your clients start applying for random jobs, think about why this might not lead to a sustainable placement. If you have a client who values flexibility to help them manage their family requirements, a job with set hours or in-flexible working locations may not be a good fit. When you know your client’s highest values, you can help them tailor their job search by matching the suitability of the job to these values.   

2. Overcome the barriers  

Many clients that are considered long-term unemployed have varied and often complex barriers that limit their ability to successfully find work. Identifying these barriers isn’t always an easy task, but by utilising coaching skills, asking great questions and listening with intent, you can start to gather information about the challenges your clients face. Helping your clients to ‘flip’ their beliefs from a negative frame – e.g. “There aren’t any jobs” to a positive re-frame, e.g. “I just haven’t found the right job for me yet” can keep them feeling optimistic and motivated on their journey.   

 3. Uncover their strengths and personal qualities  

Can your clients easily identify their strengths and highlight their individual qualities? This is a key skill for job seekers to develop, and knowing when to put their strengths to work during interviews and in written applications is key.  

 4. Get clear on the goals  

Often people set goals with their clients from the very beginning, but a goal that doesn’t meet the clients’ values or utilises their strengths won’t necessarily result in a positive employment outcome. Once you’ve explored the first three steps, you can now set goals that align with your client’s vision for themselves.    

  5. Move forward with confidence  

Giving your clients the tools to take the next steps in applying for jobs is essential. They need to feel confident with the resume and application letter, and they most definitely need to know what to expect when it comes to interviews. The previous four steps have allowed your clients to develop their confidence and self-esteem, which is a critical part of the journey to employment. When job seekers feel more knowledgeable and empowered, they are more likely to feel job-ready.   

The Bounce Program

The Bounce Program is a work-readiness training program designed specifically for Workforce Australia clients that need tailored and targeted employability skills training. When clients participate in the program, they discover all these things and more about themselves, and as their employment provider, you can get access to a lot of great information about them too.  

The Bounce Program has been proven to increase the psychological work readiness of job seekers, helping them to build confidence, resilience, self-esteem and the motivation they need to find meaningful and sustainable employment.   

If you’re not using the Bounce Program, you’re missing out on an opportunity to discover valuable information about them and find solutions to the barriers and blocks that may be holding them back. 

 

 

Want to know more about the Bounce Program? 

Take a look at:

Bounce Job Coach Launches in the UK

Bounce Job Coach Launches in the UK

Bounce Australia is excited to be releasing two professional development programs with the Institute of Employability Professionals in the UKBounce Job Coach Certification and the PEARLS System for Outstanding Job Coaching.

This collaboration with the IEP will give frontline workers in the employability sector access to these highly credentialed training programs across the UK.

Scott Parkin FIEP, Chief Executive IEP, said, “The Coaching for Employability program ticks all the boxes for the IEP in demonstrating our commitment to professional standards.

It offers an opportunity for practitioners in the UK to pioneer the Bounce approach as part of their professional development. It is hugely beneficial not just for those looking for a career in coaching but for frontline practitioners who want to do their job better by giving them the fundamental skills you need to coach ethically and by giving them more confidence in their ability to coach successfully.”

Bounce Job Coach Certification and The PEARLS System have been designed to give employability professionals world-class coaching skills tailored specifically to working with job seekers – particularly those that are highly disengaged and disadvantaged.  

The two professional development programs give frontline workers practical and powerful wellbeing and work-readiness strategies to support, influence, and nudge job seekers towards positive employment outcomes.

“When frontline workers and managers have the right skills and mindset, they are better able to support their clients, perform well in their jobs and feel great about the impact they are having,” Bounce Founder & CEO Maria Smith explained.

“Positive wellbeing, confidence, self-awareness and resilience are essential skills employability professionals need. Our training programs help people develop these skills and show them how to apply them daily.”

Bounce professional development programs are evidence-based and feature the latest wellbeing and behaviour change science, including emotional intelligence, positive psychology and behavioural economics.

The two courses are delivered online and are available through the IEP Learning and Development platform.

 

Utilising soft skills training to enhance work readiness

Utilising soft skills training to enhance work readiness

In February 2019, Bounce Australia was awarded a Department of Education, Skills and Employment (DESE) contract to design and deliver a soft skills training program that would enhance the psychological work readiness of job seekers.

The successful trial outcomes have been released, revealing the benefits of equipping job seekers with valuable skills that build their confidence, resilience, motivation, satisfaction with life and career self-efficacy.

Working with trainers and employment providers in three states, the trial encouraged disadvantaged and disengaged jobseekers (Stream B & C in jobactive) to participate in a targeted training program delivered over a three-week period with a certified Bounce Trainer.

The trial results demonstrate the benefits of addressing the health and wellbeing of job seekers in the initial part of their journey into employment. Job seekers are more likely to feel optimistic and motivated to find work if they have a growth mindset and positive wellbeing.  

Why Wellbeing? 

Research has shown that for job seekers to succeed in finding and keeping work, employment preparation and training interventions must incorporate more than practical job search skills – they must support psychological wellbeing and include resilience, self-efficacy, and confidence. 

The DESE report identifies: 

Job seekers with more complex barriers to employment (and further education) will often require a significant change in personal circumstances and a conducive external economic environment to find work. 

Time spent unsuccessfully looking for work can also erode individuals’ confidence and reduce their motivation to search for work, compounding the existing barriers to employment. Long-term joblessness can therefore have scarring effects, resulting in a greater chance of future periods of unemployment, lower lifetime earnings and poorer physical and mental health.    

When a person is employed, regardless of the type (e.g. full-time, part-time, casual or volunteer), it leads to a further increase in overall wellbeing and satisfaction with life. However, for people considered long-term unemployed, their health and wellbeing are significantly impacted the longer they are unemployed. (AtWork Australia, 2021).

Several important behavioural skills or ‘soft skills’ have been identified as barriers to securing employment. If job seekers are not equipped with these skills, they may find it challenging to secure a job and keep it.  

These skills include:

  • Behavioural attitude
  • Resilience & coping skills
  • Self-efficacy
  • Motivation
  • Confidence
  • Health awareness

The skills job seekers really need

More traditional forms of soft skills include communication, teamwork, time management and problem-solving, which are important once a person is employed. But before a person can achieve the goal of meaningful and sustainable employment, they need to be psychologically prepared to work.   

Most recently, soft skills development has been expanded to include psychological work-readiness indicators related directly to wellbeing, such as a positive attitude and growth mindset, self-esteem, confidence, resilience, and satisfaction with life. 

When applied in the training context, these indicators may improve job search effectiveness and, therefore, the likelihood of employment for long-term unemployed people.

The trial results showed that the Bounce Program improves the psychological work-readiness of job seekers, with the most significant gains in confidence, resilience and satisfaction with life

Results Snapshot

The trial focused on assessing the psychological work readiness of job seekers, including the following key assessment areas:

  • Self-esteem
  • Resilience
  • Life Satisfaction
  • Career Self-efficacy

The DESE Report presented the following findings:

Overall, the trial was successful at increasing Stream and C job seekers’ self-esteem, resilience and life satisfaction. While career self-efficacy was also measured, no effect was detected.

Results suggest that training that considers the breadth of soft skills (including psychological work readiness) can help disadvantaged job seekers with complex barriers build the confidence, resilience and motivation to become more job-ready.

Previous research with job seekers identified that improving aspects of psychological work readiness (including self-esteem and resilience) is linked with motivation to apply for jobs, talking to employers, and increased confidence at job interviews. This suggests this form of training, particularly when complemented with other relevant assistance, may help disadvantaged job seekers find employment, and with it, increase their living standards and wellbeing.

Download the full report here.

What do our results show? 

Results gathered internally from the Bounce Program, back up these findings from the DESE Trial. Bounce gathers a wide range of data from participants as they move through the program, with the results indicating a significant shift in how people feel about their journey into employment. 

Here’s what our results have indicated:  

Book a Demonstration Today

Contact us to book a demonstration of The Bounce Program and we can step you through how the program will give you the edge when it comes to servicing clients in the Workforce Australia contract.

We’re happy to consult with you about options to integrate our proven wellbeing and work readiness strategies into your organisation.

Soft skills for job seekers – The Bounce Online Approach

Soft skills for job seekers – The Bounce Online Approach

The results are in…! Bounce Online is proving to be a real game-changer when it comes to job-readiness and soft skills training for job seekers. 

Since the beginning of the COVID-19 global pandemic, the way we deliver job-readiness and soft skills training has changed dramatically. With limited options to deliver face-to-face training, our online version of the Bounce Program has adapted and grown to become one of the leading online learning programs for job seekers. 

Our approach to giving job seekers the best job-readiness training and employability skills is unlike anything else. Our soft skills program has been tried and tested for 15 years and now the online program is taking the employment training sector by storm.  

The latest version of the program as been operating since November 2020 and the feedback and results are really quite incredible and clearly demonstrate the value and importance of soft skills for people who are looking for work. 

Here are some of the highlights… 

Bounce Online has raised the bar when it comes to completion rates for online training programs and courses. But our program isn’t just a set-and-forget online course – there’s the weekly coaching sessions with Bounce Coaches and regular contact with our engagement team that mean that participants are supported from beginning to end.  

We know that the time it takes to complete online courses can vary considerably, especially when it comes to job-readiness and vocational training. One of the key features of Bounce Online are the gamification and reward elements which have been designed to give participants encouragement and recognition for their efforts as they move through the program. On average, it takes just three weeks for participants to go from disengaged and stuck, to excited and motivated to take the next step forward in their employment journey.  

Our feedback forms consistently demonstrate how effective Bounce is when it comes to helping clients develop their soft skills and feel more confident in their strengths, abilities and personal qualities. 

The feedback from clients demonstrates how much the enjoy the program. We get plenty of feedback from people that have limited computers skills that tell us how easy the platform is to navigate and with our incredible tech support it makes it super simple for people to use. It really is the most surprising, inspiring, fun employment training you can do!

Unlike other self-paced online learning programs, Bounce Online has a genuine human-touch. We know how important it is for people to feel supported on their learning journey and this is why we have incorporated coaching and tech support at every stage of the program. From when a client is first entered into the system to when they finish the course (and beyond), there is a Bounce team member in their corner, cheering them on! 

This right here is where the magic happens. We know that coaching, training and mentoring in soft skills works best when there is a person there to help you explore the learning and dive deep into the content and concepts. And this is exactly what our Bounce Coaches are there to do. Our weekly coaching sessions have consistently demonstrated how valuable they are for the participants and they are the difference when it comes to getting outstanding employment outcomes. 

Need more proof? Listen to AtWork client, Malcolm talk with Chris about his experience with the program.

 

For more information about the Bounce Program and how you can get your clients involved click the link below or contact us here